Live Online Content Teaching Assistant - Kaplan
Job Title Live Online Content Teaching Assistant
Job Description Please note: the Live Online TA for Kaplan Medical must have a passing score on USMLE Step 1 Exam. Impact & Scope The Live Online Content TA will assist Kaplan Medical’s Academics, Curriculum, and Live Online teams with the classroom experience and content of online courses. The Live Online TA uses Adobe Connect to attend and manage a classroom of students from all over the world. A Content TA assists instructors with classroom setup and connectivity, answers content related questions submitted by students in a timely and professional manner, and addresses technical difficulties, with assistance from the digital media team when necessary. Content TAs complete attendance and shift reports, documenting the classroom experience to ensure quality control. Business Strategy
Subject matter expert, product knowledge, and exceptional customer service.
Facilitate the classroom experience to ensure a quality educational environment for the instructor and students.
Knowledge, Skills & Abilities
Expertise in USMLE test and content.
Ability to provide exceptional customer service.
Excellent time management and organizational skills.
High energy level, confident, and optimistic demeanor with the ability to troubleshoot and thrive in a fast-paced virtual education environment.
Team player that collaborates well and has diligent work ethic.
Excellent interpersonal and written communication skills.
Ability to work effectively in a remote/virtual workplace; including, but not limited to, Adobe Connect, shared Google resources, and Kaplan Business Systems
Passing score on USMLE Step 1
Must be available to work morning hours.
Location Remote/Nationwide, USA Employee Type Employee Job Functional Area Instructional/Curriculum Design Kaplan is an Equal Opportunity Employer