Immediate vacancy available. We are looking for a foreign medical graduate, Spanish, English speaker with an excellent work ethic. no experience is required. we will train. This is a Full-time job as follow:
M-F : 900AM EST- 500PM EST At the Operation office in Miami Shores area
Once candidate passes the proper training, candidate will be working at the office.
The right candidate must be a foreign medical graduate initially, have the ability to start immediately working and handling medical benefits verification and medical pre-authorization service, inpatient care review, itemized bill review, must be able to cover phone calls from 900am EST through 500pm EST. In addition, the candidate must have excellent verbal communication skills, computer proficiency, and customer service experience.
Answer inbound calls (3-5 calls/day during the week )
eMail monitoring for emergencies average 25 eMails per day
Handle providers inquiries for benefit verification
Manage and resolve customer complaints
Provide customers pre-authorization for medical services.
Medical records review
itemized Bill Review
Escalate priority issues
Document all activities and call information according to standard operating procedures
reviewing medical records and assess for pre-existing condition and relevant exclusions on the policy
Must be Foreign Medical Graduate.
Must have not passed USMLE STEP1 STEP 2 Nor CSA
Verbal and written communication skills ( ENGLISH & SPANISH , other languages) are welcomed
MS Access/Word/Excel proficiency
Customer service oriented
Job Type: Full-time, Part-Time, Contract
Job Types: Full-time, Contract
Salary: $28,800.00 to $30,720.00 /year
Full Time Opportunity: